Shopify

Shopify Maintenance & Support

Shopify Maintenance and Support for Your Live Store

Shopify keeps the platform running, but your theme, apps and customizations are yours to look after. We take care of those, so a broken page or a bad app update does not wait for someone to find time.

  • Support for stores we did not build
  • Theme, app and integration upkeep
  • Scope agreed around what your store needs
+1 (469) 609-7049

Tell Us About Your Project

What Happens Without Support

No One to Call

Your freelancer has moved on and the add to cart button has stopped working on one template. Finding someone new who can read the code takes time you do not have during a sale.

Small Fixes Pile Up

Broken links, outdated banners and a spacing bug on mobile never feel urgent, so they stay. Together they make a store look neglected.

Updates Nobody Owns

Apps change, themes release new versions, and custom integrations depend on API versions that retire. Without an owner, you find out when something stops working.

What Support Can Cover

  • Bug fixes in your theme and custom code
  • Theme updates, tested on a copy first
  • App reviews and conflict fixes
  • Regular test orders and checkout checks
  • Seasonal banners, pages and campaign changes
  • Upkeep of custom apps and integrations
  • Speed and broken link checks
  • Small new features and sections
Discuss Your Project

How Support Starts

  1. Review

    We go through your theme, apps and custom code to learn what is there.

  2. Clean Up

    We fix anything urgent and write down how the store is put together.

  3. Agree

    We set out what is covered, based on how often your store really changes.

  4. Maintain

    You send requests as they come up, and we keep up with updates in the background.

What Merchants Say About Our Shopify Apps

Real reviews from the Shopify App Store. They cover our apps.

  • Five-star review from The Back Nine: Great to work with, highly recommend. Helped us enormously in saving time quoting our retail customer base. Very simple to use and integrates really well with our Shopify store. Will be adding the customizer feature in the coming months. Great app and service - 6 Stars
    Review of Add to Quote
  • Five-star review from SLAT-CO: This app is great! We found it saves so much time with the click to draft order feature. It saves double handling and having to manually enter items in as a draft order. The CRM and quote win/loss data is great at tracking sales efficiency also. Highly recommend!
    Review of Add to Quote
  • Five-star review from WojskowySklep: Converting an approved quote into a draft order is a huge time saver. It removes a lot of unnecessary manual work from the process.
    Review of Simple Request a Quote

Frequently Asked Questions