Odoo + WhatsApp
Reach Customers on WhatsApp From Odoo
If your customers already use WhatsApp, send updates and answer them there, with every conversation tied to the right customer and order in Odoo.
- Messages linked to records
- Approved message templates
- Automated order updates
Tell Us About Your Project
Why Personal WhatsApp Falls Short
Messages on one phone
When sales chats live on staff phones, they leave with the employee.
No link to orders
Staff switch between apps to find an order while the customer waits.
Rules to follow
Business messaging needs an approved account, opt-in, and approved templates for outbound messages.
What We Set Up
- WhatsApp Business account connection
- Message templates for approval
- Quote and invoice sending
- Order and delivery updates
- Shared team inbox in Odoo
- Automation rules
- Opt-in tracking
- Staff training
How to Get Live
Choose messages
We pick the updates customers actually want.
Register
We connect your business account and number.
Approve
We submit your templates to Meta.
Automate
We trigger messages from Odoo events.
Frequently Asked Questions
Related Odoo Services
- Odoo IntegrationConnect Odoo to the rest of your software so data stops being retyped.
- Odoo AI AutomationPut AI agents and automation to work on your Odoo data.
- Odoo for Small BusinessAn honest guide to whether Odoo suits a smaller company.
Odoo is a trademark of Odoo S.A. Texvion is an independent company and is not affiliated with or endorsed by Odoo S.A.